Global Connect Support/Chat

Global Connect Support/Chat

Postby ScottParts » Wed Apr 12, 2023 6:06 pm

Is the Chat down for anyone else? When I try to login, I get "Your ID cannot be validated, please contact your Dealership Partner Security Coordinator for assistance."


***Edit*** I'm in. Musta been a glitch. Go figure!
ScottParts
 
Posts: 127
Joined: Wed Jan 26, 2011 12:00 am

Re: Global Connect Support/Chat

Postby bigmac » Mon May 08, 2023 1:55 pm

Just tried to make a SPAC case for a Buick Enclave that Parts Workbench won't let me do because it says the part doesn't fit that vehicle. Chatted with 2 different agents and was told I had to call DPAC. What good is CHAT?
bigmac
 
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Re: Global Connect Support/Chat

Postby last8please » Mon May 08, 2023 3:01 pm

i was under the impression that when you are doing a chat that you are talking to a DPAC rep.
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Location: Wisconsin


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