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Global Connect Support/Chat

PostPosted: Wed Apr 12, 2023 6:06 pm
by ScottParts
Is the Chat down for anyone else? When I try to login, I get "Your ID cannot be validated, please contact your Dealership Partner Security Coordinator for assistance."


***Edit*** I'm in. Musta been a glitch. Go figure!

Re: Global Connect Support/Chat

PostPosted: Mon May 08, 2023 1:55 pm
by bigmac
Just tried to make a SPAC case for a Buick Enclave that Parts Workbench won't let me do because it says the part doesn't fit that vehicle. Chatted with 2 different agents and was told I had to call DPAC. What good is CHAT?

Re: Global Connect Support/Chat

PostPosted: Mon May 08, 2023 3:01 pm
by last8please
i was under the impression that when you are doing a chat that you are talking to a DPAC rep.