bigmac wrote:We have a vehicle with recall N222375790 open. I have ordered this part 3 times and have gotten Partec to verify this is the correct part and DPAC to order it twice. Order keeps canceling with answer back saying "PER RECALL N222375791 NOT VALID". I cannot order it because a recall (using the same part) not open on this vehicle says this vehicle doesn't need this part. Has anyone else run into this?
PartScott wrote:bigmac wrote:We have a vehicle with recall N222375790 open. I have ordered this part 3 times and have gotten Partec to verify this is the correct part and DPAC to order it twice. Order keeps canceling with answer back saying "PER RECALL N222375791 NOT VALID". I cannot order it because a recall (using the same part) not open on this vehicle says this vehicle doesn't need this part. Has anyone else run into this?
First off, just making sure that you are putting a SPAC case on it.
Second, in the past when I have had that message it's because the part had been ordered in the past with that VIN. There is a procedure that you have to go through to re-order outlined in bulletin GCUS-9-14597.
jaybird62 wrote:right... and i had one the other day cancel due to another dealer ordering it first..... go figure
PartScott wrote:bigmac wrote:We have a vehicle with recall N222375790 open. I have ordered this part 3 times and have gotten Partec to verify this is the correct part and DPAC to order it twice. Order keeps canceling with answer back saying "PER RECALL N222375791 NOT VALID". I cannot order it because a recall (using the same part) not open on this vehicle says this vehicle doesn't need this part. Has anyone else run into this?
First off, just making sure that you are putting a SPAC case on it.
Second, in the past when I have had that message it's because the part had been ordered in the past with that VIN. There is a procedure that you have to go through to re-order outlined in bulletin GCUS-9-14597.
PartsPlant81 wrote:Are you sure the VIN# doesn't call for part # 84421595?
Double check it in 02.195 group #...
Somehow I ended up with 3 of them by ordering both part numbers on accident.
If you need one let me know; I can SPRINT you one.
olepartsguy wrote:HOW DID YOU ORDER?
FOR INSTANCE I ORDER 1-39156865 I PUT THE VIN IN THE COMMENT AND THEN CHECK ANSWERBACK AND IT IS UNDER REVIEW. COME IN NEXT MORNING CHECK ANSWERBACK . CANCELLED.
YES I HAVE DOUBLE CHECKED THE PART NUMBER, THE RECALL, THE VIN NUMBER
I DONT KNOW ANYMORE.
WORKING A LOT FOR 4.76 PROFIT
olepartsguy wrote:16 MINUTES ON HOLD . STILL HAVE 5 ORDERS TO UPGRADE TO SPAC CASES
PartsPlant81 wrote:I've been able to upgrade all of them the only ones that cancelled are the ones that we used the same VIN for more than once.
Much easier to manually upgrade on Live Chat if it is functioning properly
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