by AlanHomes » Tue Sep 12, 2023 1:38 pm
ADI truck shows up with LPO's
Checked in according to their packing lists
Shelved in their own very special place upstairs, shelves are marked 0-1 2-3 etc. If the last digit of the VIN is a zero, it goes on the 0-1 shelf. Exceptions are those dammed side steps, they go against the wall and we pull the orange tag and replace it so it faces outward.
An e-mail goes out to recipients on a group LPO list: Service writers, sales managers, myself and everyone in parts.
Example of the e-mail: LPO's have arrived for the following
LF123456 floor mats, steps, foglamps
MF678901 trailer ball, exhaust extension, molding package
It's up to the writer to look at the build sheet when creating a PDI repair order
I have suggested and fought this for years. When the vehicle goes to cleanup, someone should look at the build sheet.
When the vehicle is sold/traded/DX'd whomever is delivering the vehicle should look at the build sheet, it shows steps, why are the steps not installed? Where are the floor mats? etc
The majority of problems are due to the last person to touch the vehicle is too lazy to verify all options are installed.