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Dealership ownership change.

PostPosted: Mon Sep 25, 2023 9:46 pm
by 30+years
Hello All

We recently went thru a GM ownership change. When they changed our dealer code ALL of our previous information is gone. I contacted GM dealer support to try and get 2 days worth of parts invoices and a weekly summary for the old dealer code so we can close out the books but to no avail. If anyone else has experienced this and know who I may contact it would be greatly appreciated.

Re: Dealership ownership change.

PostPosted: Tue Sep 26, 2023 1:26 pm
by Denise Trimble
Last time I had this happen; my Dealer Principal had to get the DM to retrieve it for me.

Re: Dealership ownership change.

PostPosted: Tue Sep 26, 2023 2:41 pm
by AlanHomes
Same here. Did the termination return, GM blocked all our outstanding invoices. Had to get our DM to step in.

Re: Dealership ownership change.

PostPosted: Tue Sep 26, 2023 3:08 pm
by 30+years
Thanks for the information. Now I know where to hand it off to.

Re: Dealership ownership change.

PostPosted: Wed Sep 27, 2023 2:27 pm
by olepartsguy
well at least you will win a Journeys trip.