Page 1 of 2

Workbench

PostPosted: Wed Nov 01, 2023 8:16 pm
by WhoParted
Is PWB+ slow for anyone else? I know its typical but today seems really bad. Can't pull up spac cases or back orders

Re: Workbench

PostPosted: Wed Nov 01, 2023 8:20 pm
by Bucko21
It's horrible today!! I just lost an order somewhere in the system, no acknowledgement that it was accepted or anything.. Backorders are not showing in the Backorder list from an order I placed 45 minutes ago.. So now I have no idea if the parts I just ordered even are going to get ordered.. BUT my PDC is happy I am up to date with all of my Special orders as of this morning!! Jeez...

Re: Workbench

PostPosted: Wed Nov 01, 2023 8:39 pm
by Denise Trimble
Can't cancel a backorder, can't upgrade from DRO to CSO. Just the shimmering lines instead of the spinning wheel of death!

Re: Workbench

PostPosted: Thu Nov 02, 2023 5:02 pm
by 2longinparts
If you are using Goggle Chrome, In the upper right hand corner is 3 vertical dot. Click on that. The third item down should read New Icognito window. Select that. It should bring you up a browser screen with a goofy guy with glasses and a hat.
Type in the upper search autopartners dot net. It should bring you to a VSP login page. Everything through here seems to be working. Except eDOc packing slips. They are a mess still.

Re: Workbench

PostPosted: Thu Nov 02, 2023 7:44 pm
by last8please
Denise Trimble wrote:Can't cancel a backorder, can't upgrade from DRO to CSO. Just the shimmering lines instead of the spinning wheel of death!


with EPIC still up, i have been upgrading all my DRO orders to CSO with no problems.

Re: Workbench

PostPosted: Fri Nov 03, 2023 12:43 pm
by PartScott
last8please wrote:
Denise Trimble wrote:Can't cancel a backorder, can't upgrade from DRO to CSO. Just the shimmering lines instead of the spinning wheel of death!


with EPIC still up, i have been upgrading all my DRO orders to CSO with no problems.


That is freaking GENIUS!!! Last night before I left, I found the spot in EPIC to do that and upgraded all my past orders that I wasn't able to upgrade thru workbench minus...came in this morning to 100+ answerbacks of parts processing for shipment! :lol:

Thanks for the tip!!!

Re: Workbench

PostPosted: Fri Nov 03, 2023 5:35 pm
by Denise Trimble
My old EPIC link goes nowhere.

Re: Workbench

PostPosted: Fri Nov 03, 2023 5:59 pm
by 2longinparts
Denise Trimble wrote:My old EPIC link goes nowhere.

Hmmm! Ours is still working.

Re: Workbench

PostPosted: Mon Nov 06, 2023 8:19 pm
by Bucko21
Mine works about 10 minutes an hour! Just like the factory workers!!

Re: Workbench

PostPosted: Mon Nov 06, 2023 9:44 pm
by PartScott
Over an hour after sending the order and I can't put SPAC cases on anything.