by FairyGodMother » Wed Feb 28, 2024 11:00 pm
I will make it simple.
If you want DPAC, call 855-462-2737 press 1 for DPAC enter your dealer code then press 1 for DCC (unless you're from Canada, if you are, then press 2). DCC is who you call if you want to add a SPAC, do a SPRINT, get an ETA, place an order, basic stuff like that. If you have questions about invoicing, you will select 3. Pricing is 4 and anything pertaining to claims is 5.
If you have questions that pertain to a part and its function or if it will fit a VIN then you select 2 for ParTech. 1 is RFI, 2 is accessories (never had to call this myself) and then 3-5 depend on who you are. So personally I just hit 1 and then if I am right I am good.
RIM is option 3
Performance parts is option 4
If you are in Canada and need the help desk, option 5
Marine stuff is option 7