DealersEdge Professional Forums

AlanHomes wrote:Where was the chat thing moved to? Have searched high and low, cannot find it. Looked at the support/chat page, there is no chat icon.

yep on chat page it is now a bubble on the bottom right hand side..

AlanHomes wrote:Where was the chat thing moved to? Have searched high and low, cannot find it. Looked at the support/chat page, there is no chat icon.

Mine doesn't always show when I use Google. Have to use an Incognito window.

AlanHomes wrote:Where was the chat thing moved to? Have searched high and low, cannot find it. Looked at the support/chat page, there is no chat icon.

Alan, try to refresh the page. Sometimes when I go into the support/chat page, the conversation bubble at the (lower right) bottom is missing until I refresh the page. Not sure why.

I had to load it in google chrome "incognito mode". right click your chrome window and click "new incognito window".
It should be in the bottom right (blue circle with a white chat box icon)...

Got mine today

Dammit man, it was in front of me the entire time, lower right corner.

PartsDanager wrote:Got mine today

me too

AlanHomes wrote:Dammit man, it was in front of me the entire time, lower right corner.

Had to refresh the page several times, it finally appeared.

jaybird62 wrote:all three of these billed this am.. the lady from dpac called again today to make sure..

if you see angela in the chat deal from gm.. she does a great job.. and actually seems to care...

I like Angela and Callamina both! They are always so helpful when I chat in (I mostly use phone but the last agent I talked to on the phone was well, not the best. Avoid April if you can she is very condenscending). Also some dude named Eric. I hang up when he answers. On chat most of them are fairly okay, except Tristian or Trish or something like that. I close out when I see her. But seriously, if you get Angela or Callamina then you are set!