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Re: PDC 33 = AMAZON FACILITY

PostPosted: Fri Mar 29, 2024 11:51 am
by AlanHomes
Here is the sad part about the Amazon warehouses that is now policy until they are emptied out. Customer orders a part overnight that is stocked at 033 or another GM warehouse. It will write to 033, does not matter if another warehouse has stock. It will not ship overnight. Still waiting on two orders for stranded vehicles that wrote to 033 even though our local PDC shows stock. Called our local PDC, they are pissed off also. All their dealers are calling raising havoc about this.

Re: PDC 33 = AMAZON FACILITY

PostPosted: Tue Apr 02, 2024 2:04 pm
by FairyGodMother
AlanHomes wrote:Here is the sad part about the Amazon warehouses that is now policy until they are emptied out. Customer orders a part overnight that is stocked at 033 or another GM warehouse. It will write to 033, does not matter if another warehouse has stock. It will not ship overnight. Still waiting on two orders for stranded vehicles that wrote to 033 even though our local PDC shows stock. Called our local PDC, they are pissed off also. All their dealers are calling raising havoc about this.


I recently talked to my local about the same thing and honestly, it sounds stupid. If they want to get rid of the stock at 033, take them off our chains and just ship out all the parts equally to all of the other facilities. I hate chatting in or calling DPAC about a 033 issue. They always sound annoyed with the 033 warehouse themselves. If they charge you freight on an overnight order, file a claim on it. I have yet for it to happen to me, but, just keep that in mind just in case it happens.

Re: PDC 33 = AMAZON FACILITY

PostPosted: Fri Apr 05, 2024 2:49 pm
by AlanHomes
Received a part yesterday that I had ordered overnight from 033. It only took a week and was shipped UPS ground.

Re: PDC 33 = AMAZON FACILITY

PostPosted: Fri Apr 05, 2024 2:53 pm
by jaybird62
AlanHomes wrote:Received a part yesterday that I had ordered overnight from 033. It only took a week and was shipped UPS ground.



i have been told by numerous agents that 033 will never ship anything overnight.. ever..

Re: PDC 33 = AMAZON FACILITY

PostPosted: Fri Apr 05, 2024 3:31 pm
by PartsDanager
well its a good thing they refer parts that have a CSO3 flag to 33 then, huh? /s

Re: PDC 33 = AMAZON FACILITY

PostPosted: Fri Apr 05, 2024 3:58 pm
by jaybird62
PartsDanager wrote:well its a good thing they refer parts that have a CSO3 flag to 33 then, huh? /s


that is what i told them... i was looking at it in global with a ovn marked as yes..

he said it will never happen. they are not set up to do that. so the ovn y is completely false on 033

Re: PDC 33 = AMAZON FACILITY

PostPosted: Fri Apr 05, 2024 5:50 pm
by Denise Trimble
I dislike this whole Crapazon mess. I am, however, getting a few old backorders cleared up even if it is with questionable quality parts. No surprise on the quality, GM has been peddling junk for years. Most of you have sold more than one valve cover over the last ten years; trucks and cars; plus many other GM brainstorm band-aids. I especially like those campaigns with no part numbers (like the headlight diffuser tape recall) so they're not as easily traced. I digress.

DFOAB is posting a lot of complaints, but no actual resolutions.
Only:
"​If you have an account with Amazon, you can include those details into your account.
Should you have any other questions regarding 033, please email amazon......"

Someday, I hope they get what they give.

Re: PDC 33 = AMAZON FACILITY

PostPosted: Fri Apr 05, 2024 6:44 pm
by jaybird62
Denise Trimble wrote:I dislike this whole Crapazon mess. I am, however, getting a few old backorders cleared up even if it is with questionable quality parts. No surprise on the quality, GM has been peddling junk for years. Most of you have sold more than one valve cover over the last ten years; trucks and cars; plus many other GM brainstorm band-aids. I especially like those campaigns with no part numbers (like the headlight diffuser tape recall) so they're not as easily traced. I digress.

DFOAB is posting a lot of complaints, but no actual resolutions.
Only:
"​If you have an account with Amazon, you can include those details into your account.
Should you have any other questions regarding 033, please email amazon......"

Someday, I hope they get what they give.


agree... and we are in a bad situation... our physical address is wrong.. most of these parts come usps.. we are a rural dealer about 10 miles from our post office... post office told me until we get our address changed ( will never happen) they were going to start refusing all amazon shipments...

Re: PDC 33 = AMAZON FACILITY

PostPosted: Sat Apr 06, 2024 12:10 am
by FairyGodMother
So I was told one thing one day another thing another day and borderline confused here. A superivsor told me today that it is going to be a for sure full on facility, but I have had chat agents tell me it won't be. The chat agents I have talked to many times before, this suprevisor I have never heard of ever. So I don't know what is going on but from what many chat agents have told me, it is a temporary facility and they are sending all orders there that have stock including overnight orders to get rid of the stock so they can close it. I want to say I saw the same thing on global at one point, that one I am not quite so sure on but I feel like I did. So if we just kind of pull up our overalls and suck it up for a little bit longer and get as much of the stock out of 033 as fast as possible, we will soon be rid of this nightmare.

Re: PDC 33 = AMAZON FACILITY

PostPosted: Fri Apr 19, 2024 5:05 pm
by 2longinparts
Crapazon mess is right. CSO ordered a catalytic converter yesterday for a car down in shop. Our facing PDC 007 had stock. But the order pushed to 033. :roll: