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Anyone having trouble logging in to CDK?

PostPosted: Wed Jun 19, 2024 2:24 pm
by bigmac
We came in and no one in the dealership can log in to CDK. The phone numbers are not being picked up either. Is this just our store or a national problem?

Re: Anyone having trouble logging in to CDK?

PostPosted: Wed Jun 19, 2024 2:26 pm
by dandanthepartsman
nationwide outage

Re: Anyone having trouble logging in to CDK?

PostPosted: Wed Jun 19, 2024 2:28 pm
by bigmac
Thank you. CDK couldn't bother to send out a message.

Re: Anyone having trouble logging in to CDK?

PostPosted: Wed Jun 19, 2024 2:37 pm
by dandanthepartsman
w w w.reddit. com/r/partscounter/comments/1djh4vz/cdk_down/?sort=new

had to add spaces to bypass rules

Re: Anyone having trouble logging in to CDK?

PostPosted: Wed Jun 19, 2024 4:09 pm
by Zep33
Not sure if true - but heard they were hacked.

Possible ransomware attack - This could be a while

Re: Anyone having trouble logging in to CDK?

PostPosted: Wed Jun 19, 2024 4:42 pm
by MSInventory
2 weeks is what I've been hearing.

Re: Anyone having trouble logging in to CDK?

PostPosted: Fri Jun 21, 2024 3:53 pm
by bigmac
Just saw bulletin GCUS-9-16240. It tells you how to go to RIM and pull up a copy of your inventory that has locations. My concern is what are we going to do about RIM compliance as we sell out and have to reorder.

Re: Anyone having trouble logging in to CDK?

PostPosted: Wed Feb 19, 2025 1:12 pm
by Denise Trimble
Anyone having a flashback?

Re: Anyone having trouble logging in to CDK?

PostPosted: Wed Feb 19, 2025 3:15 pm
by Stevenspeaking
We had 50/50 that couldn't login. I deleted browsing history from the shipping computer. After that it logged in OK.