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Catalog Options
Posted:
Thu Sep 05, 2024 9:15 pmby PartsDanager
My ownership group is asking me whether or not I have to use snap on for our catalog.
I am work for a multiline dealer, Kia and GM, both on snap-on.
Is there another option, and if so what are the benefits/drawbacks?
Thanks in advance.
Re: Catalog Options
Posted:
Thu Sep 05, 2024 10:15 pmby jaybird62
i have never seen anything but snap on for gm. owner asks me all the time for an alternative
Re: Catalog Options
Posted:
Thu Sep 05, 2024 10:27 pmby PartsDanager
frankly I know it is expensive and I still would prefer to pay for it over some knock off half-baked catalog. I don't think they know what the pain they are asking for even if we could find someone to switch to.
Re: Catalog Options
Posted:
Thu Sep 05, 2024 10:47 pmby jaybird62
i agree... i started in gm when we still had books only. then microfiche (horrible) the new catalog is so much easier to use. i remember when bell and howell (before snap on) charged extra for vin filtering.. some things i dont like. like charging extra for a link to oe connection, but it is soooo much better than before
Re: Catalog Options
Posted:
Fri Sep 06, 2024 1:09 pmby smoyer
snap on is your only option for GM, Microcat does offer catalogs for most other lines though
Re: Catalog Options
Posted:
Fri Sep 06, 2024 1:33 pmby Denise Trimble
Is your dealership leasing the workstations as well as purchasing the licenses for each catalog? One dealer I worked for only purchased refurbished workstations and then purchased the Snap-On licenses separately for each one. He felt this saved money. The dealer I am with now, gets both the workstations and licenses from Snap-On.
Re: Catalog Options
Posted:
Fri Sep 06, 2024 7:43 pmby AlanHomes
Denise Trimble wrote:Is your dealership leasing the workstations as well as purchasing the licenses for each catalog? One dealer I worked for only purchased refurbished workstations and then purchased the Snap-On licenses separately for each one. He felt this saved money. The dealer I am with now, gets both the workstations and licenses from Snap-On.
Back in the CDK days, we had our printers supported by Snap On in addition to the workstations and licenses. One printer would give me grief on a monthly basis. Had their tech support on the phone for two hours one morning trying to get one working. He asked what that noise was, I responded it was my fist making contact with the printer. He promptly sent out a replacement.