gm oil program contacts
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gm oil program contacts
by jaybird62 » Wed Dec 04, 2024 3:53 pm
does any have a good contact for a gm oil program contact ? i got double billed for an oil shipment. one on 10-1.. same shipment on 11-3. my oil supplier says it it all done, exxon says it has been done from their side.. gm invoicing says nothing has been done.. thanks in advance
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Re: gm oil program contacts
by 2longinparts » Wed Dec 04, 2024 4:03 pm
Current Process to correct incorrect invoices is below.
In the event of incorrect invoices from an ExxonMobil Distributor, please send an email to the following ExxonMobil Customer Service with the minimum details below. Failure to provide the minimum details will result in an unnecessary case closure.
Email: OEMLubesNA AT contactexxonmobil DOT com
Subject: GM Dealer Code# - Incorrect Invoice
GM BAC#
Delivery Date
Part #
QTY Received
QTY Billed
GM Invoice#
GM Customer Order
In the event of incorrect invoices from an ExxonMobil Distributor, please send an email to the following ExxonMobil Customer Service with the minimum details below. Failure to provide the minimum details will result in an unnecessary case closure.
Email: OEMLubesNA AT contactexxonmobil DOT com
Subject: GM Dealer Code# - Incorrect Invoice
GM BAC#
Delivery Date
Part #
QTY Received
QTY Billed
GM Invoice#
GM Customer Order
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- Location: INDIANAPOLIS
Re: gm oil program contacts
by jaybird62 » Wed Dec 04, 2024 4:04 pm
2longinparts wrote:Current Process to correct incorrect invoices is below.
In the event of incorrect invoices from an ExxonMobil Distributor, please send an email to the following ExxonMobil Customer Service with the minimum details below. Failure to provide the minimum details will result in an unnecessary case closure.
Email: OEMLubesNA AT contactexxonmobil DOT com
Subject: GM Dealer Code# - Incorrect Invoice
GM BAC#
Delivery Date
Part #
QTY Received
QTY Billed
GM Invoice#
GM Customer Order
perfect thanks
- jaybird62
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Re: gm oil program contacts
by jaybird62 » Wed Dec 04, 2024 10:47 pm
well... that email address goes to the person i have been dealing with..
exxon mobil shows it has been processed, but gm invoicing does not.. it has been over a month now.
they gave me a gm contact email only. his e mail address comes right back as a bad address.
i got another email today that it has been sent to someone else.. amazing.. if i get a real contact i will post it
exxon mobil shows it has been processed, but gm invoicing does not.. it has been over a month now.
they gave me a gm contact email only. his e mail address comes right back as a bad address.
i got another email today that it has been sent to someone else.. amazing.. if i get a real contact i will post it
- jaybird62
- Posts: 111
- Joined: Mon Oct 30, 2023 6:44 pm
Re: gm oil program contacts
by 2longinparts » Thu Dec 05, 2024 12:40 pm
It took us a good six months to get our credit. Try this guy.
Steven Jones/Contractor
OEM Virtual Sales Representative | North America Lubricants
MarketStar Inc.
Email: CentralOEM AT exxonmobil DOT com
Tel: 832-743-4219 | After-Hours Tel:855-316-3093
Steven Jones/Contractor
OEM Virtual Sales Representative | North America Lubricants
MarketStar Inc.
Email: CentralOEM AT exxonmobil DOT com
Tel: 832-743-4219 | After-Hours Tel:855-316-3093
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- Location: INDIANAPOLIS
Re: gm oil program contacts
by jaybird62 » Thu Dec 05, 2024 1:48 pm
2longinparts wrote:It took us a good six months to get our credit. Try this guy.
Steven Jones/Contractor
OEM Virtual Sales Representative | North America Lubricants
MarketStar Inc.
Email: CentralOEM AT exxonmobil DOT com
Tel: 832-743-4219 | After-Hours Tel:855-316-3093
will do thanks again
- jaybird62
- Posts: 111
- Joined: Mon Oct 30, 2023 6:44 pm
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