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gm oil program contacts
Posted:
Wed Dec 04, 2024 3:53 pmby jaybird62
does any have a good contact for a gm oil program contact ? i got double billed for an oil shipment. one on 10-1.. same shipment on 11-3. my oil supplier says it it all done, exxon says it has been done from their side.. gm invoicing says nothing has been done.. thanks in advance
Re: gm oil program contacts
Posted:
Wed Dec 04, 2024 4:03 pmby 2longinparts
Current Process to correct incorrect invoices is below.
In the event of incorrect invoices from an ExxonMobil Distributor, please send an email to the following ExxonMobil Customer Service with the minimum details below. Failure to provide the minimum details will result in an unnecessary case closure.
Email: OEMLubesNA AT contactexxonmobil DOT com
Subject: GM Dealer Code# - Incorrect Invoice
GM BAC#
Delivery Date
Part #
QTY Received
QTY Billed
GM Invoice#
GM Customer Order
Re: gm oil program contacts
Posted:
Wed Dec 04, 2024 4:04 pmby jaybird62
2longinparts wrote:Current Process to correct incorrect invoices is below.
In the event of incorrect invoices from an ExxonMobil Distributor, please send an email to the following ExxonMobil Customer Service with the minimum details below. Failure to provide the minimum details will result in an unnecessary case closure.
Email: OEMLubesNA AT contactexxonmobil DOT com
Subject: GM Dealer Code# - Incorrect Invoice
GM BAC#
Delivery Date
Part #
QTY Received
QTY Billed
GM Invoice#
GM Customer Order
perfect thanks
Re: gm oil program contacts
Posted:
Wed Dec 04, 2024 10:47 pmby jaybird62
well... that email address goes to the person i have been dealing with..
exxon mobil shows it has been processed, but gm invoicing does not.. it has been over a month now.
they gave me a gm contact email only. his e mail address comes right back as a bad address.
i got another email today that it has been sent to someone else.. amazing.. if i get a real contact i will post it
Re: gm oil program contacts
Posted:
Thu Dec 05, 2024 12:40 pmby 2longinparts
It took us a good six months to get our credit. Try this guy.
Steven Jones/Contractor
OEM Virtual Sales Representative | North America Lubricants
MarketStar Inc.
Email: CentralOEM AT exxonmobil DOT com
Tel: 832-743-4219 | After-Hours Tel:855-316-3093
Re: gm oil program contacts
Posted:
Thu Dec 05, 2024 1:48 pmby jaybird62
2longinparts wrote:It took us a good six months to get our credit. Try this guy.
Steven Jones/Contractor
OEM Virtual Sales Representative | North America Lubricants
MarketStar Inc.
Email: CentralOEM AT exxonmobil DOT com
Tel: 832-743-4219 | After-Hours Tel:855-316-3093
will do thanks again
Re: gm oil program contacts
Posted:
Thu Jan 23, 2025 1:44 pmby jaybird62
finally got the credit on that double billed shipment today..
billed in october, credit in january..
amazing.. thanks for the info
Re: gm oil program contacts
Posted:
Thu Jan 23, 2025 3:18 pmby 2longinparts
U R Welcome!!