Bulletin N242435631 OnStar module failure

We have had to order a number of OnStar modules which have failed when trying to perform Bulletin #: N242435631 Serial Data Gateway Module reprogramming.
We've learned, from the Specmo website, that "If a module fails, the part will have to be customer pay/non-warranty, or the dealership has the option to cover the part under GM Goodwill warranty."
Anyone else running into this serving of BS?
We've learned, from the Specmo website, that "If a module fails, the part will have to be customer pay/non-warranty, or the dealership has the option to cover the part under GM Goodwill warranty."
Anyone else running into this serving of BS?