Hello Everybody
Id like to hear how you all handle an AC-Delco battery warranty replacement, charged out on a Repair Order, when the battery is used to replace a previous battery that failed and still has warranty left. For example, if the adjustment charge to the customer is $25.00 and the cost of the battery is $65.00 how do you calculate, and what do you use as the true cost of the battery when charged on the RO and what procedure do you use to track the credit due back to you from AC-Delco? How long do you typically wait for credit to be issued? We have ADP. Thanks