shop towels

[jbrink]

We, the Parts Department has been asked by the Dealer Principal to control shop towels for our service department. Is anyone out there doing this? How are you doing it and any problems you have encountered?

[AKTOYPM]

Tech brings five dirty ones
Tech gets five clean ones
When tech loses their five- charge them for five more.

[jimt01]

J
That is an old sollution to an old problem. The DP id trying to control expenses. I've seen this done and work , and doen and failed (miserable) since 1985. In the long run it is like anything else to work you need the buy-in and willingness to adjust from EVERYONE involved. Sorry J.M.O

Jim

[JDeere]

1968

DP: Shop towels are costing too much, can you help me control them?

PM: Sure

Find out how much they cost to replace. Create p/n "ST" (shop towels). Cost = replacement price + 10% for "shrikage", list is C X 2. Create a customer number with all the techs employee number with an "S" on the end so that will keep it from being charged to the employee. Set it up to be charged internal and the pricing as you choose. Tech gets a bag of 25 and turns in 20. Bill out 25 and credit 20 with a XX% handling charge for returns (you deserve something for your time and effort). Bill out all the shop supplies each tech uses on his invoice and close it every Friday and at the end of the month. The service manager can track which tech is loosing towels as well as how many cans of WD40 a tech uses each month. If there is a problem, the service manager needs to deal with it. Treat the shop towells the same way you would any other shop supply. Buy them as parts, sell them as parts.

It worked on handwritten invoices in 1968 and it works on computer generated invoices in 2005.

It shouldn't be long before the dispatcher handles them again or they are under control. If not and you continue to handle them, you get your handling charge.

Good luck.
JDeere

[Parts Guru]

Same Deal with us.
10 new for 10 Dirty
Just us being involved and keeping an eye on it has kept the techs from losing so many of them.