When we bill out a part to a customer on a counter ticket we ask for their name. If it is in the system we will use that customer #.
The problem that I have is that when we go to
finalize the ticket it does not bill out tax.
We have to Manually input tax. We have two seperate stores. One store will
bill out tax the other does not. I called
R&R and they said that it will not bill out
tax unless set up by the parts dept. I explained to them that we have one store that
this is not true. They still could not help.
Anybody have any ideas??