by Chuck Hartle » Wed Apr 14, 1999 3:27 am
Hi Again Mike,
Two ways you can look at this....
First, you can look at your status profile report from Chrysler and look at your stock order percentage vs your Daily Order and Special Handling percentages. This will give your a pretty accurate idea of what is percentage is being filled off the shelf just by this.
As you are aware, however, the status profile report is a bit stale by the time you get it in the mail or from your DMM (it is usually 2-3 months behind real time.
Second, look at your management report under "Level of Service". If you use the proper receipting codes for stock orders and emergency orders this will give you a very good percentage of what has been filled too.
A good rule of thumb is to use three (3) receipt codes.
One for Stock Orders
One for Emergency Purchases (Local Same Day)
One for Daily Orders
Your management report should total these figures for you and you can calculate
- your off the shelf fill rate;
- your same day fill rate;
- your daily and special handling orders;
I have gotten quite "anal" about this and I actually track outside purchases from other dealerships in a database completely seperate from my ADP system.
I also use "9" different order prioriety codes to track the method for daily orders such as:
"C" - For Customer Orders in Shop
"W" - For Wholesale Customers local
"SH"- For Special Handling in Shop
"B" - For Body Shop in house
"T" - For Trim Parts
"VIP"-For Car Down Next Day Air
"R" - For Riverside Wholesale Customers
"CC" -Counter retail customers
"UPS"-For UPS shipments out of town
This allows us to separate out our daily orders in the morning by prioriety code and check in the needed parts faster. Also, you can get more than one person checking in one big order.
It also works to track your percentage of daily orders for the shop and you wholesale customers.
Chuck Hartle'