ADP obsolescence report

[cville1987]

Can somebody give me an example of a report build for ADP to find over 15 months parts using last sales date? Is there a way to exclude special orders since they don't have a sales date yet, or does it have to be cross checked manually? We have a parts manager who has never done a return on his own or used a penny of return reserve. He only does the monthly RIM returns and core returns. I need this to be as accurate as possible. My hope is that he is a bad a$$ and doesn't need to use reserve but I highly doubt it.

[cville1987]

Another question. How wouls one create a special order in ADP so it shows up on the advisors list but never send the order? In Reynolds, one would have to intentionally skip a part when doing the CSO everyday. Is he ordering manually on global and doesn't know how to use DCS or what?

[steve@gmdealer]

Does MSR not give you a satisfactory return report?

[TimK]

Another question. How wouls one create a special order in ADP so it shows up on the advisors list but never send the order? In Reynolds, one would have to intentionally skip a part when doing the CSO everyday. Is he ordering manually on global and doesn't know how to use DCS or what?

Once you create the order in ADP it will show up in the system.

If you don't submit the order using the DCS then it won't get ordered.

It will still show up on order in ADP.

[cville1987]

I'm not at the store so I'm trying to help the service director (my hubby) long distance build the report. I can't see it so I don't know if it's ok. I'll know more after he gets to work this morning. I'm still teaching my husband about parts, and the parts manager hasn't had any training and doesn't seem to really care.

I don't understand how he would go so far as to create the order but not submit it, then forget about it for two weeks.

[steve@gmdealer]

If a SOR was created, it would show up when you roll the sor's onto an order, unless the sor has a different priority than what he is using when he creates the order. Or like you said, he is intentionally skipping the part.

[Stevenspeaking]

Another question. How would one create a special order in ADP so it shows up on the advisors list but never send the order? In Reynolds, one would have to intentionally skip a part when doing the CSO everyday. Is he ordering manually on global and doesn't know how to use DCS or what?

I am assuming that they are putting parts on hold that are in stock.

I was on websuite2007s

This is how I did it so that the parts would show as received in the fast lane.
I created an order type HLD (for hold)
Then I would build the order in PO for just order type HLD
I would then receive the order. (yes, this would add extra inventory to the system)
I would then manually adjust the inventory to correct the receipt of parts.

This would then show the parts as received in the fastlane in place of just on order this left fewer spots to look at to see orders.

Then the notification process

Service SOR Notification Process

Go to the Fastlane in ADP

Look under recv w/o appt for all advisor numbers
Click on SOR number to get contact info and view the ordered parts

Look under recv w/RO for all advisor numbers
Check the status of the RO and determine if the car is still here
Click on SOR number to get contact info and view the ordered parts

Look under recv w/appt confirm the appt is for the ordered part and not for a different reason such as the first oil change.

Contact all customers w/o an appointment & no contact in a seven day period unless the SOR comment states otherwise

After contacting customer add note to the comment field with date, initials and communication used. When adding note be sure that you are not in the SOR in any other screen or the note will not save
(lft msg on mach, talked to ‘name’, sent e-mail, Mailed notice, etc.)

Notify the service manager of all SOR’s that have been received over 45 days and had 3 contacts w/o an appointment.



Parts SOR Notification Process

Go to the Fastlane in ADP

Look under Special Orders

Click on the number to the right of the word received

Click on SOR number to get contact info and confirm that the part(s) are on the shelf

Contact all customers w/o an appointment & no contact in a seven day period unless the SOR comment states otherwise

After contacting customer add note to the comment field with date, initials and communication used. When adding note be sure that you are not in the SOR in any other screen or the note will not save(lft msg on mach, talked to ‘name’, sent e-mail, etc.)

Notify the parts manager of all SOR’s that have been received over 45 days and had 3 contacts w/o an appointment.

[TODDCASTER]

I have a report that I use (I didnt build it) that will give you what you need I think. It allows you to pick the month no movement (anything over xx months no movement). I run it out of enhanced report generator so i can export to excel and delete SP, eliminate low dollar items etc. I can email you the english statement if you want.

[cville1987]

That would be great thanks. cville1987 at gmail dot com

[TODDCASTER]

sent