Anyone else unable to order GM parts?

Anyone else unable to order GM parts?

Postby TimK » Mon Mar 31, 2014 8:14 pm

On ADP and getting an error code 1301 unauthorized user error.

I have two dealer codes and orders on both received the same error.
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Re: Anyone else unable to order GM parts?

Postby PartsPlant81 » Mon Mar 31, 2014 8:26 pm

Yes Global Connect is down. I can't put my order through either.
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Re: Anyone else unable to order GM parts?

Postby Bailo1 » Mon Mar 31, 2014 8:31 pm

Oh, but GM is aware of the problem. Sorry for any inconvenience this may have caused. Like to have them tell all my techs/customers why their parts didn't arrive tomorrow...
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Re: Anyone else unable to order GM parts?

Postby jdpetey » Mon Mar 31, 2014 8:32 pm

Have to call SPAC ASAP. Called PDC 51 and was told to contact SPAC for order input.

Waited 25 min to place order. Just hung up after 32 min. Only able to order 10 lines, but was able to fanagle 12 lines.

Good Luck.
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Re: Anyone else unable to order GM parts?

Postby GM-gta » Mon Mar 31, 2014 8:55 pm

Yea looks like the phone system is overloaded now, im getting an error when trying to call now.

Guess alot are not getting parts tomorrow.
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Re: Anyone else unable to order GM parts?

Postby GM-gta » Mon Mar 31, 2014 8:57 pm

Is this just in Canada or is US affected as well?
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Re: Anyone else unable to order GM parts?

Postby gully » Mon Mar 31, 2014 9:04 pm

By the responses it looks nationwide.
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Re: Anyone else unable to order GM parts?

Postby PartsPlant81 » Mon Mar 31, 2014 9:10 pm

Been on hold 30 minutes already. Worst case I'll keep trying tonight to force it through on Global at home. When it rains it pours friends... :o
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Re: Anyone else unable to order GM parts?

Postby cville1987 » Mon Mar 31, 2014 9:42 pm

SI and the locator are down as well. Thankfully I didn't have anything on this 2nd order so no big deal.
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Re: Anyone else unable to order GM parts?

Postby CMayne » Mon Mar 31, 2014 9:48 pm

The ACA (Obama care)websight is down as well, one would think they might be connected! :o :lol: :roll: :mrgreen: :evil:
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