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Error Message Global Connect

PostPosted: Thu Apr 24, 2014 3:18 pm
by partsguy99
VSSM Security Portal

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The requested GM resource /apps/acdelcoepi/servlet/signal.epic.dealerOrderEntry.client.UpdateOrderServlet is not responding. This could be due to any of the following:The requested GM application is not operational.
The requested GM application is currently too busy to receive additional traffic.
There are network problems.

Please try to access the GM resource /apps/acdelcoepi/servlet/signal.epic.dealerOrderEntry.client.UpdateOrderServlet later, or contact your Help Desk for assistance.


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Trying to order ignition switches. Anybody else having issues? All other functions of Global Connect are working.

Re: Error Message Global Connect

PostPosted: Thu Apr 24, 2014 3:23 pm
by cville1987
Ordered one about 15 minutes ago, no problems.

Re: Error Message Global Connect

PostPosted: Thu Apr 24, 2014 3:32 pm
by Zep33
I see that message a couple times a month. Usually just reloading the page using the refresh button of the browser fixes it. Other times , had to logout and back into Global and rarely, just rebooted the whole PC

Re: Error Message Global Connect

PostPosted: Thu Apr 24, 2014 3:48 pm
by TimK
I had the same problem this morning and had to enter some orders 2 or 3 times to get them to go.

What a PITA.

Re: Error Message Global Connect

PostPosted: Thu Apr 24, 2014 3:52 pm
by partsguy99
Zep33 wrote:I see that message a couple times a month. Usually just reloading the page using the refresh button of the browser fixes it. Other times , had to logout and back into Global and rarely, just rebooted the whole PC


Just rebooted my PC, deleted cookies. Still getting that same error message. Thought it was related just to current
campaign parts orders, i.e. ig. switches, connectors, so I ordered a 24507563 thermostat, same error message.

Re: Error Message Global Connect

PostPosted: Thu Apr 24, 2014 4:08 pm
by SJL42
Just had the same error message trying to enter an exception for a mis-pick. Had to log off and log back on. Sure do wish Global Connect functioned better and didn't waste so much of my time!

Re: Error Message Global Connect

PostPosted: Thu Apr 24, 2014 6:55 pm
by cville1987
Try Firefox. It works fine, I can't get into the LAM site unless I use FF.