DealersEdge Professional Forums

New to R&R is there a way to have the customers ship to address print on the invoice along with the bill to address. None of the long timers remember how around here. I tried in 3010 but that did not work is there somewhere else I need to look.
Any help would be appriciated.

If your billing an invoice in 2525 just put the account number that you want it shipped to on line 7 on second screen.

WhoParted wrote:If your billing an invoice in 2525 just put the account number that you want it shipped to on line 7 on second screen.

YEP!

Thats what we do now, is there a way to make it come up by customer # without having to type it on on #7

We are now on ADP so this is starting to fade on me.
The only way we ever figured out to do this was to set up a 2nd "dummy" account for the customer using the ship-to address.
You can then put the "dummy" account # in the ship-to area of the "real" account in 0551-Setup Customer. That will make it always print on the invoices.

Its been a few years but... I think 2120 is customer information. In there, you can list multiple customer numbers as Ship To's. In 2525, second screen, line 7, I think you can enter a ? to select from the list.

I don't know if it's changeable or not, but here the ship to address prints on the bill to line on in the invoices and if someone actually has a different bill to address, that's just input in the bill to section of 2120. We have a couple like that (corporate address that the statements go to). Other than that, I can't see the need to have them both on the invoice.

We have one shop with 3 locations so all the bills go to the main location and we ship parts to all 3 by just typing the shop's city in the ship to feel on the invoice. On my shipping computer (UPS and FedEx), I added the customer in 3 times using the same customer number folowed by and a, b or c with a sticky on the monitor saying which letter goes to which shop.

Why do you want them both to print on the invoice?

Maybe call Reynolds if it's really needed at your location

I used to have the same situation. I had a customer that went through their main office for billing. I like having the "ship to" field being the actual address. It does make it easier for your driver to find them, without hand writing a sticky note everytime. I had to set up a dummy customer in 2120 with the adress that I wanted. I don't think a ? worked on line 7. But, it has been awhile since I used that.

Hope this helps,

John