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GM SPAC RETURN

Posted:
Thu Jun 12, 2014 7:49 pm
by Rykid50
I got a part in today that's wrong in the box. I know how to do returns or most I should say but what do I put in for shipping numbers and plant for a spac case?? I tried to not search for it on the return but that failed. Thank you in advance!! **This was a steering rack that was boxed wrong**
Re: GM SPAC RETURN

Posted:
Thu Jun 12, 2014 7:57 pm
by MultiLineManager
I would contact Lynne Cox lynne.cox AT gm. com
She handles most of the SPAC case claims.
Re: GM SPAC RETURN

Posted:
Thu Jun 12, 2014 8:08 pm
by scott2112
Look at your GM invoice. The facility will always be DS and the invoice will have the shipment number.
Re: GM SPAC RETURN

Posted:
Fri Jun 13, 2014 12:41 pm
by TimK
You have to use the shipment number from your invoice as the GM order number and it will go through.