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switch returns

PostPosted: Mon Jun 16, 2014 3:18 pm
by CMayne
Just had another couple to send back this morning. Noticed on the Global Warranty main page that the 5 swithes I sent back "per bulletin" are the only ones showing in "red" as not being received. Betcha a beer that this turns into an arguement.

Re: switch returns

PostPosted: Mon Jun 16, 2014 3:26 pm
by Zep33
I show 2 received, 2 on the way and 2 leaving today. None of mine have made it into the red yet

Re: switch returns

PostPosted: Mon Jun 16, 2014 3:36 pm
by CMayne
The only ones in red are from bulletin G_0000192928 attn Scott Fricker. I even duplicated the paperwork when they showed up on the Global Warranty return request and shipped that with a copy of the bulletin. Whatch the way the wind blows :roll:

Re: switch returns

PostPosted: Mon Jun 16, 2014 3:43 pm
by Zep33
Ahh - I didn't have any of those - lucky me

I did see though that the reason it was asking for them again "officially" was that someone did an add on the warranty claim and that triggered the parts request.

Re: switch returns

PostPosted: Mon Jun 16, 2014 4:26 pm
by camaroman
We had 5 show up and we called our Warranty contact and she removed them from our list. No problem at all.