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Business Choice - GM question

Posted:
Thu Sep 25, 2014 2:46 pm
by Zep33
I've got a saleswoman wanting me to order a bedliner under the Business Choice program. I told her that is something handled completely by sales and the sales manager is telling her that parts orders it.
I'm 110% positive that sales handles their own Business Choice stuff, just like LPO.
It's been quite a while since anything has arrived here marked Business Choice so I'm thinking the sales manager just forgot how that program works
Unless something has changed in the last year, I am correct right?
Re: Business Choice - GM question

Posted:
Thu Sep 25, 2014 2:53 pm
by CMayne
Correct.
Re: Business Choice - GM question

Posted:
Thu Sep 25, 2014 3:15 pm
by duckman
i'd call my ADI Rep tell him or her to contact the salesman or sale manager and
train them it's there job to let them know how to order it on there end
Re: Business Choice - GM question

Posted:
Thu Sep 25, 2014 3:40 pm
by last8please
the customer gets an allowance up to a certain amount i.e $1000 and we order the part, we bill against the vehicle and sales dept makes the claim for the amount. process changed this year.
Re: Business Choice - GM question

Posted:
Thu Sep 25, 2014 4:08 pm
by STRAUBMAN
last8please is correct. Business customers get an allowance of $400 for 1/2 ton and $1000 for 3/4 and 1 ton. The allowance is based on MSRP for the accessories. We bill everything on an internal against the vehicle. Sales files claim for money. Credit is received on open account and reconciled.
Re: Business Choice - GM question

Posted:
Thu Sep 25, 2014 4:17 pm
by GMpartsLux
Yup, unlike LPO's, Parts department actually makes money on business choice. The more the merrier.
Re: Business Choice - GM question

Posted:
Thu Sep 25, 2014 4:18 pm
by Richard
STRAUBMAN wrote:last8please is correct. Business customers get an allowance of $400 for 1/2 ton and $1000 for 3/4 and 1 ton. The allowance is based on MSRP for the accessories. We bill everything on an internal against the vehicle. Sales files claim for money. Credit is received on open account and reconciled.
And some of the new stuff does NOT qualify. If it's made and warrantied by a 3rd party, chances are they WILL NOT pay for it. Just a heads up, we had a few reject the chrome hood guards made by the 3rd party.
Re: Business Choice - GM question

Posted:
Thu Sep 25, 2014 4:27 pm
by CMayne
All news to me! Thanks for the heads up. I will let who ever follows know.
Re: Business Choice - GM question

Posted:
Thu Sep 25, 2014 5:27 pm
by Zep33
Thanks for the info all. I guess I'll get it ordered then LOL
Re: Business Choice - GM question

Posted:
Fri Sep 26, 2014 5:49 pm
by Denise Trimble
CMayne wrote:All news to me! Thanks for the heads up. I will let who ever follows know.
May want to let them know to look out for program changes around January, Business Choice has changed significantly for each of the last three years!