DealersEdge Professional Forums

Posted: **Fri Sep 26, 2014 2:19 pm**

Has anyone in GM experienced missing credits from GM on Collisionlink claims?

I downloaded my monthly reports off Collisionlink and it seems I am missing 1 credit per month on average starting back in May.

Has anyone experienced this? How or who do you call for missing credits from these reports? :?:

Posted: **Fri Sep 26, 2014 2:44 pm**

Sorry Boss but another one of the reasons I don't use it. Just another 3rd party fiasco courtesy of GM!

Posted: **Fri Sep 26, 2014 2:50 pm**

No issues here. Do you submit them through collision link directly or manually through LAM?

Posted: **Fri Sep 26, 2014 4:45 pm**

Collisionlink

Posted: **Fri Sep 26, 2014 5:54 pm**

That is strange. I have never had a problem. Is it for a bump claim, Body Shop Program Claim (3.5%) or both?

Posted: **Fri Sep 26, 2014 6:07 pm**

2 are BTC FLEET claims and 1 is the Bump claim.

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MISSING CREDITS FOR COLLISIONLINK CLAIMS

MISSING CREDITS FOR COLLISIONLINK CLAIMS

Re: MISSING CREDITS FOR COLLISIONLINK CLAIMS

Re: MISSING CREDITS FOR COLLISIONLINK CLAIMS

Re: MISSING CREDITS FOR COLLISIONLINK CLAIMS

Re: MISSING CREDITS FOR COLLISIONLINK CLAIMS

Re: MISSING CREDITS FOR COLLISIONLINK CLAIMS