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Ignition Switch Recall – Owner Communication With Offer

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To: Chevrolet, Buick, GMC, and Cadillac Dealers





For your awareness, General Motors will be sending out a required recall notification to affected Cobalt, HHR, Sky, Solstice, ION and G5 owners who have not yet completed the Ignition Switch Recalls listed below:



1. 13454 Ignition Switch ('05-'07 Cobalt, G5, Pursuit)

2. 14063 Ignition Switch ('03-'07 HHR, Sky, Solstice, ION)

3. 14092 Ignition Switch ('08-'11 Cobalt, G5, HHR, Sky, Solstice)

4. 14113 Replace Ignition Lock Cylinder and Ignition Key

5. 14133 Replace Ignition Key



This Recall Communication will offer a $25 gift card to the owner if they schedule an appointment at a dealership and have the repair completed by December 1, 2014. This offer is intended to motivate owners that have not had the repair completed to contact a dealership. This offer is available only to affected owners that had not completed the Ignition Switch Recall repair by October 23, 2014, and who are listed on the manifest list. No special dealer action is required to initiate the gift card fulfillment process to the customer—dealer submission of the regular labor operation associated with the recall will begin the process. It is extremely important however that dealers promptly submit these labor operations to make sure the gift card is promptly fulfilled for the customer.



Amazing!!!!!!!

"This is Joe Blow and I had the recall done on my Cobalt last week. Can I get the $25 rebate?........Sorry no.........$%#%$#$%#$%#$#$@#
Making customers happy!

Probably put on by the guy that gave a way the Chevy Colorado to the MVP last night. As he describe all the "amenities" and "other stuff" that the vehicle came with. So you all get a $25 gift card and "other stuff". Colllege graduated idiots!

Off of the News
"Madison Bumgarner wins truck with 'technology and stuff' during awkward MVP ceremony".
I certainly hope the put some of that thar 'technology and stuff' into some of their parts and service programs so we can get these customers handled in a "timely fashion".

http://www[DOT]sbnation]DOT]com/lookit/2014/10/30/7130409/poor-nervous-chevy-guy-giving-the-mvp-trophy-to-madison-bumgarner-is

GM was going to give him a new Vette or Suburban but they are on "stop delivery" for re-calls!
But by golly jee wiz we got a new Colorado, best upgreade we could come up with from the Spark.

Even the Colorado that he did get has a recall on it

Where's our friggin bonus for dealing with all this crap?

Zep33 wrote:Where's our friggin bonus for dealing with all this crap?

It's called a Fixed Ops "Bonus"............ Although I think they spelled "bonus" wrong.
Use your imagination!!!!!!!!!!!!!!!

They need to step back and find a dealer who is not already booked THROUGH December with existing recall appointments!

Is this for customers who haven't had there parts ordered (using their VIN) or for those who have, but haven't been completed? Or both? Reason I ask is I have been using kits from those sitting here for too long, and I am not sure if THOSE people are the ones who are going to be coming back in, or just new orders.

Thanks