by Mike Nicholes » Fri Dec 05, 2014 3:57 pm
If you have the data, run a trend, both monthly and yearly, for the past three years and notice what the trend has been, up or down. Ask the Service manager and the New and used car managers to do the same thing; These three, the trend for them, when compared to yours will give you a pretty good idea in which direction the whole dealership is going. You can then extrapolate your norml growth along with theirs and from that, get pretty good idea of where, under normal conditions you, in parts, are headed. The trick now is to come up with a plan that will increase sales; not only to the captive inside customers, but to those outside the dealership as well.
Mike Nicholes