DealersEdge Professional Forums

When you have a damaged part, tire/tires or any other kind of return that is not a" monthly manufacturer return" to return to manufacturer or supplier where do you post them out. 2010 or do you create a return in 2082 and then post out in 2086? ownersship believes all returns should be created in 2082 and posted in 2086.I like 2010 because you have option to enter claim#'s, who you sent return to and reason. Thanks

We use 2082 only for regular monthly returns. 2010 used for all claims, as well as returns to other dealers and vendors. As you said I like to post an explanation, i.e. "damaged" or "missing components" or return to ACD WD etc. I've complained many times to Reynolds about not being able to put a vendor number in 2082 but they're just stoopy that way.

Yeah, it jacks up your month report numbers on "inventory adjustments" but I'm the only one who looks at it anyway. I keep a file on my count adjustments for review.

We also use 2082 GM returns as well as WD returns. Watch how you use 2010. The "TC" transaction code can confuse REEM!!!

It's hard to make good decisions without accurate information so 2010 should only be used for adjustments and 2082 for returns. It is definitely easier to 2010 tiny returns but it's more than offset by good data on my reports. At a glance I can see issues that need attention and act on it.

Whether it's a missed return opportunity, excessive adjustments, an unfinished return, potential theft, a training opportunity,
trendspotting, or to answer questions for the ownership before they ask I don't feel its worth taking the shortcuts.