Page 1 of 2

WATCH YOUR CORE CREDITS GM

PostPosted: Wed Jan 07, 2015 2:20 pm
by Rykid50
HAVE BEEN SHORTED CORE CREDITS FROM FOCUS HOPE MANY TIMES LATELY. YOU HAVE TO CALL FOR SOME ODD REASON BUT WATCH YOUR TOTALS!!! JUST A HEADS UP.

Re: WATCH YOUR CORE CREDITS GM

PostPosted: Wed Jan 07, 2015 3:04 pm
by cville1987
Yeah and have fun with that phone call.

Re: WATCH YOUR CORE CREDITS GM

PostPosted: Wed Jan 07, 2015 3:07 pm
by 2longinparts
Same here. Have to call back over and over again." Check with us on Monday. It ought to be on this next trailer." Yeah, right!! :roll:

Re: WATCH YOUR CORE CREDITS GM

PostPosted: Wed Jan 07, 2015 5:43 pm
by WOCwoods
I had 2 alum wheel cores "disappear". I think some drivers might be learning their value.

Re: WATCH YOUR CORE CREDITS GM

PostPosted: Wed Jan 07, 2015 7:18 pm
by PartsPlant81
The last 2 months I had issues with a part missing off of my credit but after I called the credit showed up on next weeks invoice. The most annoying thing is that they are closed on Friday! Must be nice.

Re: WATCH YOUR CORE CREDITS GM

PostPosted: Wed Jan 07, 2015 7:59 pm
by Zep33
What's completely ridiculous is that they are allowed to give partial credit on one invoice and the rest of it mixed in with another one. It makes it a nightmare to track down what goes where (and I'm sure they know it) Why they can't just keep one application all together is beyond me - and them obviously

Re: WATCH YOUR CORE CREDITS GM

PostPosted: Thu Jan 08, 2015 6:38 pm
by Rykid50
THE FUNNY THING I NOTICED IS ONCE YOU GIVE THEM THE APPLICATION NUMBER THEY KNOW EXACTLYYYY WHAT WAS SHORTED IN THE CREDIT. SEEMS TO BE CAT CONVERTERS WITH ME

Re: WATCH YOUR CORE CREDITS GM

PostPosted: Fri Jan 09, 2015 2:02 pm
by MultiLineManager
Same thing happened here, always catalytic converters. Last time it took 4 calls and 2 emails, but they finally gave me credit. No explanation though.

You have to stay on them.

Re: WATCH YOUR CORE CREDITS GM

PostPosted: Mon Jan 26, 2015 2:21 pm
by bigmac
What is the current phone number for FOCUS Hope and CCRC?

Re: WATCH YOUR CORE CREDITS GM

PostPosted: Mon Jan 26, 2015 2:40 pm
by Zep33
877-888-1220