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WPC part request with core
Posted:
Mon Jan 12, 2015 10:49 pmby scottiemac
Can anyone give me a bulletin # or direct me to the process for claiming a core on an RO for a WPC request with a core charge. I need to train our warranty admin again and can't find my papers.
Re: WPC part request with core
Posted:
Mon Jan 12, 2015 11:00 pmby Rykid50
I know we have service write a new RO and bill the core on it... not sure if there is an actual message but that's how ours get done
Re: WPC part request with core
Posted:
Tue Jan 13, 2015 1:48 pmby cville1987
They go back into the claim on global and add the core amount in net items under freight and postage. It will pay right away and we have gone back in more than 30 days later and still got credit.