DealersEdge Professional Forums

GM store here. We switched from blue screen to Ignite a while back. When in parts inquiry--if you print the page to a laser printer, no group number is listed. Anyone else struggle with this? Is there a way to add the group number I'm unaware of? I've addressed the issue several times with Reynolds to no avail.

Sorry cant help. Just one of the 175+ reasons we have Ignite and don't use it in Parts.

For the most part, we use it exclusively in parts and service, but I know our office manager never uses it...still uses blue screen. I figured at some point they were going to force the switch so I went ahead and had all my people start using it now. My biggest complaint, by far, is this group number thing.

My problem is that as PM I cant do half my job in Ignite. Then when I need to flip to Service or Acctg. I'm stymied by a frickin test to take! I gave up months ago and so did all my counter guys. With 22 years on R&R I see no advantage to it whatsoever (if you know what your'e doing in old blue)

ahh, the infamous UCS - "you can't do your job until you take this test" That really sucked. We were on UCS when I was in AZ for a few years. If you didn't get your tests done in a certain amount of time, you got locked out of the system LOL