DealersEdge Professional Forums

Date: 4/28/2015 Ref. number: Service / Warranty / G_0000215538
Subject: Discontinuance of Indefinite Recall Parts Retention

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Effective immediately, GM is pleased to advise that the indefinite parts retention specified in General Motors message G_0000197535, dated August 1, 2014 has concluded. Any involved parts that your dealership has been storing in response to this message should be now properly disposed of and scrapped to remove any possibility that such parts could re-enter the stream of commerce.



Accordingly, all Global Warranty Management (GWM) transactions will revert to the normal 15-day dealer parts holding period (or 24-hour holding period for Certified Elite Dealers and core parts), and in accordance with GM Service Policy and Procedures.



We sincerely appreciate your assistance with these parts retention efforts. Dealers will continue to see limited part return requests for recall and other repair parts. Please continue your usual cooperation with fulfilling these part return requests as soon as possible.

Yeah, but that only applies to the August 2014 list. What about the February 2015 list?????

The August 1st bulletin was not a list. It was the beginning of the program to retain all parts. Yesterdays bulletin is that it's over






Date: 8/01/2014 Ref. number: Service / Warranty / G_0000197535
Subject: Retention of Parts Replaced In Connection With Recall and Field Action Repairs Listed on Attachment “A” to this Message

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The purpose of this message is to request that, until further notice from GM, all GM dealers (including Certified Elite Dealers) retain all parts replaced in vehicles as a result of any recall or field action repair referenced on Attachment A. Using standard warranty and recall-related storage procedures, all dealers should tag and securely store these parts until further notice from GM. This notice temporarily replaces and supersedes GM’s normal policy that allows a dealership to dispose of such parts 15 days after the dealership’s claim with respect to those parts is paid. Your dealership should suspend any policy or practice that permits the disposal of any parts replaced in connection with any recall or field action repair listed on Attachment A.



GM is taking this action in light of potential legal requirements to preserve certain parts. It is therefore very important that all GM dealers (including Certified Elite Dealers) retain and securely store any parts replaced in connection with any applicable recall or field action repair referenced in Attachment A to this message. GM recognizes that compliance with this request may place an additional burden on your dealership, so we sincerely apologize for not being able to provide more advanced notice. We are taking steps that may allow us in the near future to modify this parts retention requirement. We promise to advise all dealers of any changes to these instructions as soon as possible. Thank you for being a GM dealer and for cooperating with this request.



This message does not alter the procedures that all dealers are required to follow with respect to the return to GM of certain recalled ignition switch parts as set forth in GM’s communication message G-0000194414 and explanatory table. (A copy of that table is also attached to this message as Attachment “B”).



NOTE: A Global Connect Message will be sent on Monday, August 4, 2014 providing GM dealers with instructions on how to access a file to assist the parts department in identifying transactions that fall under Attachment A.

OK, I understand...program is completely over. Luckily we were only holding mostly ST door switches and a few keys, bet even just those were 10+ totes worth!.

My dumpster was full 30 minutes after we read this, and I still have 5~7 cages across town in the file storeroom to go get and dump.

I bet the PDC's will be happy to see all the cages and totes back....

Happy Day!! PDC get ready for your totes back.