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MAY DISCS: SNAP-ON EPC

PostPosted: Thu May 07, 2015 11:31 pm
by Denise Trimble
Our Discs took almost an hour to load on each pc today. I knew it would be longer than usual, just did not expect that long! Usually only 15-20 minutes at the longest. Next one (last time they come out) should be a doozie!

Re: MAY DISCS: SNAP-ON EPC

PostPosted: Fri May 08, 2015 3:42 am
by jdpetey
Side note: Standalone PCs will need to be upgraded to accommodate 250GB of space on hard drive for the catalogs alone when going to the Next Generation EPC.

Already scheduled 3 PC upgrades here.

Re: MAY DISCS: SNAP-ON EPC

PostPosted: Fri May 08, 2015 1:10 pm
by camaroman
Ours loaded within about 30 minutes, no problems.

Re: MAY DISCS: SNAP-ON EPC

PostPosted: Fri May 08, 2015 1:35 pm
by Rykid50
THE "NEW" CATALOG ON GLOBAL STILL WONT LOAD FOR US. ANYONE HAVE THIS PROBLEM?? JUST SITS AND "LOADS"

Re: MAY DISCS: SNAP-ON EPC

PostPosted: Fri May 08, 2015 1:45 pm
by cville1987
Rykid50 wrote:THE "NEW" CATALOG ON GLOBAL STILL WONT LOAD FOR US. ANYONE HAVE THIS PROBLEM?? JUST SITS AND "LOADS"


Make sure you are using Internet Explorer 10 or older and not 11 or Firefox or Chrome.

Re: MAY DISCS: SNAP-ON EPC

PostPosted: Fri May 08, 2015 4:31 pm
by X476
Make sure you are using Internet Explorer 10 or older and not 11 or Firefox or Chrome


You will also need to make sure your profile has Parts Advisor marked.

Re: MAY DISCS: SNAP-ON EPC

PostPosted: Tue May 12, 2015 2:15 pm
by Bailo1
Forgive me if I'm asking questions that have already been asked (multiple times, perhaps) but will we still be able to access the catalog via the link on Global disConnect come June? I realized upon receiving my update discs a few days ago that two of our three computers need the hard drive upgrade and I'm guessing it'll be a while before SnapOn gets back with me for the request I sent. If I don't get my upgrade before the June "switch" what happens? Anyone know?

Re: MAY DISCS: SNAP-ON EPC

PostPosted: Tue May 12, 2015 4:51 pm
by Richard
Bailo1 wrote:Forgive me if I'm asking questions that have already been asked (multiple times, perhaps) but will we still be able to access the catalog via the link on Global disConnect come June? I realized upon receiving my update discs a few days ago that two of our three computers need the hard drive upgrade and I'm guessing it'll be a while before SnapOn gets back with me for the request I sent. If I don't get my upgrade before the June "switch" what happens? Anyone know?


You probably can use the link, but maybe not, due to licensing issues. We own our PC's, and we just bought 3 new ones, and gave to old ones to service (they were still far newer than some of theirs!!)

Re: MAY DISCS: SNAP-ON EPC

PostPosted: Tue May 12, 2015 5:05 pm
by Bailo1
The two in my parts department were the ones that came with our latest SnapOn renewal in 9/13. Amusing that both those PCs are NOWHERE near where they need to be in terms of hard drive space, yet the computer in my office (which is much older) has plenty of room. :oops:

Re: MAY DISCS: SNAP-ON EPC

PostPosted: Tue May 12, 2015 10:22 pm
by partsman103
its 5:13pm and computer guy started our upgrade over 2hrs ago and is having issues loading software. :(
Only have 2 to upgrade so i'm hoping once he gets past the issues that the 2nd install goes much smoother. :ugeek: