DealersEdge Professional Forums • View topic - Would it be OK if I put you on hold for 3 to 5 minutes?

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Would it be OK if I put you on hold for 3 to 5 minutes?

Posted: Thu May 28, 2015 5:20 pm

by Zep33

Now they ask if 5-7 minutes is OK

Could you imagine if we said that to every customer that called, every time?

Re: Would it be OK if I put you on hold for 3 to 5 minutes?

Posted: Thu May 28, 2015 7:24 pm

by TROUT

I always ask them to call me back,when they do, I ask them to hold.

Re: Would it be OK if I put you on hold for 3 to 5 minutes?

Posted: Fri May 29, 2015 11:51 am

by Zep33

lol