by PartsMonkey » Mon Jun 15, 2015 8:31 pm
I can't imagine being caught up with everything and needing more business. My lazy counter guy just gave me notice(YES!) and I got lucky and immediately hired an energetic youngster that wants to work and learn. He did more cleaning and locating parts with no bin location than the other guy did in a year. So, my warehouse is getting cleaned up real quick. But, our business is going up so fast that I am having to build tables upstairs and in a corridor to store all the extra stock and special orders. We went from around an average of +/-$800/day under the previous parts and service managers to over $1,200/day last month under a new service manager and myself, a new parts manager. I'm struggling to get caught up and get my floors uncovered so I can sweep and mop. My bonus checks have been real nice. The powers that be have added two tiers of bonuses to go along with the +/-50% increase in profit. I don't know what we are doing that y'all could do. I just know that our lube guys(2 last year. 4 now) are suggesting everything under the Sun and we have added an express advisor for a total of 3 and another tech for a total of 4 to keep up with the volume that used to come in and now the volume has gone even higher. Maybe, Field Of Dreams says it best, "If you build it, he will come." If you don't have the techs, lube guys, writers, or parts, you can't do the job.