DealersEdge Professional Forums

1. There isn't nearly enough Chrysler folks here!
2. The one's that are here, is there a magical prefix that we can use that will cause a part # to be overlooked by dealer rewards?
3. I know I'm not the only one sick to death of DLI! Every day it's another "f"ing problem! Late! I hate that there are 6 GM dealers on the route with 7 Mopar dealers. Never fails, I get GM parts mixed in with my Mopar stuff all the time, I'm always missing stuff. I have an artificially high SRA because of DLI and their mistakes.
I get an e-mail today, driver is 1 1/2 hour late, I ask why, I'm told GM dealer has large core return. OK, so what was the reason every other day this past month???

Check dealershipforum dot com for FCA info

1. You are correct. but I see it like the hotdog factories. Parts is parts.

2. No magic prefix. But if you do allot of plows or up-fitter items there is a form you can fill out and have those specific numbers excluded. Let me know if you want a copy.

3. Sorry no help here.I look at it this way. You do not have a high SRA. It is the shipping company and parts depot that have it. I just had the Boston depot short me three center caps last week so we did a short MRA and reordered. This week they send me the three "found" special order caps with a note saying they voided our claim. Now what am I to do with three extra special order parts not protected by ARO?