by Parts007 » Thu Dec 10, 2015 8:55 pm
We have reluctantly switched to the new catalog, holding off on the update we should have done in July. But I figured it was time as the data was getting old. There are so many nuances that send the parts catalog in the wrong direction. Everything that I find, I send a complaint via the HELP button on the parts catalog. they know me by name, probably with a big asterisk next to. An engineer from Snap On Business solutions called me yesterday morning and I went over every nuance I had. We will see what happens. He said a new update is being generated, I told him I would like to be on the beta test team prior to release. I think I am trying to hard to save the world.
Earlier this week GM "listened to our suggestions" and enhanced the already enhanced Globalconnect. Another step in the wrong direction as the links in my favorites send me in a never-ending loop that opens a new window every time.
So no I do not have anything good to say about GM at this time.