DealersEdge Professional Forums

First I realize this is the Parts section but it seems to be attended better than the service section.

AM I THE ONLY ONE?

I find myself questioning GM a lot lately. Things like how can a potential trailer hitch platform failure be considered a "Customer Satisfaction Program" and not a recall. Furthermore, how can such a thing have an expiration date? Don't get me started on exchange charges.

Replacing valve covers on the old W cars - but we are only replacing the front one? Apparently oil leaking from the rear doesn't burn? Then to top it off we remove the engine cover and leave it off. Leaving the not so pretty engine and it's noisy injectors for the customer to hear.

Maybe I just need a vacation...

No, you're not, that's why we're all here

Good to see Dr. Dan is still trying to straighten out GM.

Mr. Ed
Sunny Florida

drapp wrote:First I realize this is the Parts section but it seems to be attended better than the service section.

AM I THE ONLY ONE?

I find myself questioning GM a lot lately. Things like how can a potential trailer hitch platform failure be considered a "Customer Satisfaction Program" and not a recall. Furthermore, how can such a thing have an expiration date? Don't get me started on exchange charges.

Replacing valve covers on the old W cars - but we are only replacing the front one? Apparently oil leaking from the rear doesn't burn? Then to top it off we remove the engine cover and leave it off. Leaving the not so pretty engine and it's noisy injectors for the customer to hear.

Maybe I just need a vacation...

i think it's funny, that they're willing to recall the W cars, but not the H and C cars that have the same 3800 v6 engine?

i had to chuckle, there's a couple dealers within an hour of me that ordered the export hitch. oops.

Mr ED !!!

I thought you got rich and retired. How's sunny Florida? Supposedly we are to get anywhere from zero - 3" - 6" or 9" of snow tomorrow evening into Thursday - bet you miss that...

Dr. Dan,
Florida weather... amazing.
Florida Dealerships... that's another story.
Not moving back... Momma likes being warm.
On R&R now... so much for my ADP abilities...
I just keep shaking my head...

If it's a weird thing with the system, I can find it... Just like my brother Dan in Indiana.

Stay warm,

Mr. Ed