DealersEdge Professional Forums

GM says they want these back within 2 days after installation. I have 12 of them and have already sent back that many. Just found a label in one box for Stericycle from Howell Michigan. They told me I have to shrink wrap a minimum of 12 on a pallet and they will send proper documents for a fedex pickup. Beats filling out all those individually. 4 of the 12 I have the boxes are borderline acceptable. Cant seem to find anyone to call with any info on these suspect boxes.
bulletin 14491B

Try this gal,
Becky Argyropoulos
Account Manager
Crane Worldwide Logistics - ORD
300 Madsen Dr
Bloomingdale, IL 60108 USA
Office: +1 630 477 9100
Direct: +1 630 477 9023

In the box with the white label version there is a pack of instruction sheets.
It says to order replacement shipping containers send an email to:
MLGTakataRestraints_International(at)menloworldwide(dot)com
or call Arnando Gonzales @ 210-250-5079

Now what do I do if I have done almost all the vehicles in the area and sent them back fedex, but now have two that have the white labels and will probably not ever see another vehicle with that recall? We are a smaller dealership in a small town. Do I wrap up the two I have on a pallet and call? Since it says if you don't have a full pallet within 30 days to do so?

Thanks for the info. I put an email into my rep (if I have one) asking if GM could just send someone around to pick all these up. Why do they not want us to deploy them? They should know enough about them by now.