So much depends on the local market. I still stick to the percentage method and suggest targeting B techs to 25% of your effective labor rate. A's are 5%+ above and C's are 5%+ below.
But even that overly simplistic rule can get dilluted depending on your staffing levels. If your whole shop consists of A techs it might not be that your paying them too much individually but that you are paying to much for your labor as a whole.
Here's a quick example (assuming all book 40 hours, if not you'd have to add an efficiency percentage in here) for two shops with ten techs at $75/hour.
In this case, shop 1 would have an average tech pay of $18.75, while shop 2 would be at $20.25.
The other suggestion I have is to look at your bonus plans (like productivity) and see if techs are hitting them every week. You might need to raise the bar in some areas.
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** Rob, Editor WD&S **Help is only a message post away!
robc@dealersedge.com [This message has been edited by robc (edited 07-09-2003).]