Service department tablets

Service department tablets

Postby LOWAIRD1964 » Mon Dec 04, 2017 5:22 pm

Heys guys anyone using tablets to write up a service customer? We have Reynolds and Reynolds. I don't even know if it could be done, just thinking we are a small dealership. Only 6 techs 2 writers-2 write up areas and you know how it gets. it would be nice to be able to just jump in and help a customer if needed to hurry things along. Any ideas, suggestions?
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Re: Service department tablets

Postby Fixed Ops Mgr » Mon Dec 04, 2017 8:14 pm

Service dept. here uses tablets for customer write up and walkaround inspections. The tablets run off our internal wifi connection so it is just like
setting in front a desktop computer and they integrate into our DMS just fine. We are on Dominion for a DMS so I don't know how Reyrey would work
but I would have to think that it could be done.
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Re: Service department tablets

Postby X476 » Mon Dec 04, 2017 9:00 pm

Our SA's just went to tablets last month and it works very good> We are on Rey Rey, they set everything up when they were here to put everyone on ignite.
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Re: Service department tablets

Postby Rykid50 » Thu Dec 14, 2017 1:29 pm

X476 wrote:Our SA's just went to tablets last month and it works very good> We are on Rey Rey, they set everything up when they were here to put everyone on ignite.



What tablets do you guys use?
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Re: Service department tablets

Postby X476 » Thu Dec 14, 2017 4:37 pm

Microsoft Surface Pro. The advisors said they work pretty good. side note- we did have to bump our Wi-Fi to make everything work as it should
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Re: Service department tablets

Postby ahmed11 » Fri Sep 28, 2018 12:18 pm

Good man it was informative
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Re: Service department tablets

Postby pranjalraut » Wed Aug 14, 2019 6:45 am

Great Information.Thanks for sharing :)
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