Shop Supplies

[Vince Lyons]

>>Why would you do an interal money shuffle on something that you should charge the customer for. <<

Uh... yeah!

Try reading it again and you just might find that I'm saying exactly that. Those things should NEVER be handled in any way other than billed on the appropriate RO... AS A PART, BY THE PARTS DEPT.

Properly matrixed, BTW.


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When in doubt, charge it out !
I'll be right back with it = Bill it to the Shop Ticket
(Enter any name) will bring you the RO = Charge it to my Personal AR

[techuser]

If there was a freon surplus would you credit it to service. That's what I thought.

[lostgopher]

I do credit the service the dept when there is a excess amount as well. I feel it is important to let service know it is a two way street. I figured the cost per pound, by taking the cost of a 30 lb cylinder and dividing it by 22. So the shop does not have to even sell the full cylinder to break even. Even with this advantage, the service department is debted more than they are credited.
I don't expect you to give away your labor, so expect me to give away my parts.

[ZOOM1]

techuser- I also credit service for any surpluses. I keep an honest and open dialog with our service dept.,as they are are able to sell more parts for us than we could begin to sell on a wholesale level.(other than collision parts, but that's another story-ridiculous return rate.....)

[techuser]

Maybe parts need to maintain the freon handling equipment "or" service should just start buying their freon from autozone or Ebay.

[Bruce Buick]

Techuser,
somebody take a tinkle in your Cheerios?
These guys respond about working in a spirit of cooperation, ie.TEAMWORK and you continue to spout off. I feel sorry for your manager and parts guys...

teamwork and cooperation, it's a two way street.

btw. let me know how that Ebay freon works out for you... when you get a bad cylinder maybe you can tell the box, or the poor UPS guy to take care of it for you.

[This message has been edited by Bruce Buick (edited 01-23-2008).]

[This message has been edited by Bruce Buick (edited 01-23-2008).]

[gmcgrew]

Techuser I have been reading your posts and maybe you don't get any work because of your attitude. I always love it when people want somebody else to take responsibility for everything but complain that they aren't getting paid enough.

[jtr8178]

You guys are going to hate me ... We bill out $11,000 per month on average in shop supplies to customers, and I only pay around $5,000 per month. We invoice every little thing we can to the customer, and have a high % rate.

[MoneyMaker]

How do you folks handle the fluids that you use to top-off for customers. Also states thats that require "state inspections" how do you handle the sticker cost. I am geting a lot of resistance from our corp people about issuing the sticker as a part. We currently do these as an expense.

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J. M. Fiore

[jtr8178]

I charge every little bit of fluid to the customer at 50% mark-up.

We also charge $2 per sticker (They cost me about $1 each). Who, besides the sales department, is going to complain about $2?