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Service department tablets

PostPosted: Mon Dec 04, 2017 5:22 pm
by LOWAIRD1964
Heys guys anyone using tablets to write up a service customer? We have Reynolds and Reynolds. I don't even know if it could be done, just thinking we are a small dealership. Only 6 techs 2 writers-2 write up areas and you know how it gets. it would be nice to be able to just jump in and help a customer if needed to hurry things along. Any ideas, suggestions?

Re: Service department tablets

PostPosted: Mon Dec 04, 2017 8:14 pm
by Fixed Ops Mgr
Service dept. here uses tablets for customer write up and walkaround inspections. The tablets run off our internal wifi connection so it is just like
setting in front a desktop computer and they integrate into our DMS just fine. We are on Dominion for a DMS so I don't know how Reyrey would work
but I would have to think that it could be done.

Re: Service department tablets

PostPosted: Mon Dec 04, 2017 9:00 pm
by X476
Our SA's just went to tablets last month and it works very good> We are on Rey Rey, they set everything up when they were here to put everyone on ignite.

Re: Service department tablets

PostPosted: Thu Dec 14, 2017 1:29 pm
by Rykid50
X476 wrote:Our SA's just went to tablets last month and it works very good> We are on Rey Rey, they set everything up when they were here to put everyone on ignite.



What tablets do you guys use?

Re: Service department tablets

PostPosted: Thu Dec 14, 2017 4:37 pm
by X476
Microsoft Surface Pro. The advisors said they work pretty good. side note- we did have to bump our Wi-Fi to make everything work as it should

Re: Service department tablets

PostPosted: Fri Sep 28, 2018 12:18 pm
by ahmed11
Good man it was informative

Re: Service department tablets

PostPosted: Wed Aug 14, 2019 6:45 am
by pranjalraut
Great Information.Thanks for sharing :)

Re: Service department tablets

PostPosted: Tue Oct 08, 2019 10:28 pm
by FixedManager
Consider having a strong WIFI system installed for this alone with the system hidden, otherwise your bandwidth will be stolen by customers and employees alike.

Re: Service department tablets

PostPosted: Mon Aug 10, 2020 6:00 am
by Harmanpubg18
Great Information