warranty labor rate increase question

warranty labor rate increase question

Postby dhorrighs » Wed Jan 22, 2020 3:52 pm

Hi, our shop is and has had a way to low warranty labor rate forever. I halfway know the process will be collecting customer pay RO vs warranty ROs. Is there any companies that anyone can recommend to help I achieve this? I know we fully expect an audit thanks
Posts: 4
Joined: Fri Jul 20, 2012 12:00 am

Re: warranty labor rate increase question

Postby nbeckhart23 » Wed Jan 22, 2020 8:23 pm

We used a company called Armatus we went from a 40% markup to a 73% markup.
Posts: 136
Joined: Thu Sep 18, 2014 5:35 pm

Re: warranty labor rate increase question

Postby rmwooden » Sat Mar 21, 2020 6:16 pm

Wooden Auto Consultants has more than 20 years of experience assisting dealers obtain retail rates for warranty repairs.
We charge a low, flat fee.
We have worked with nearly every manufacturer across the country and have the tools to ensure you collect every dollar you deserve.
Check out our informative website at warrantypart . com
Posts: 7
Joined: Sat Mar 21, 2020 4:45 pm

Re: warranty labor rate increase question

Postby kgoblue31 » Fri Oct 09, 2020 5:59 pm

Posts: 2
Joined: Fri Oct 09, 2020 4:18 pm

Re: warranty labor rate increase question

Postby cdub1977 » Mon Nov 30, 2020 3:16 pm

We use a company called Dynatron.

They help with fixed-operations in daily metrics and help with warranty labor rate and part increases.

Our labor rate has increased $33.00 per warranty labor hour and parts by 30%.
Posts: 2
Joined: Thu Nov 12, 2020 8:17 pm

Re: warranty labor rate increase question

Postby Fixed Ops Mgr » Fri Dec 11, 2020 3:26 am

We are a GM dealership and we went from 40% parts markup to 96% parts markup. Armatus helped us achieve the warranty uplift. I would also check with
Rob at Fixed Performance dot com I would probably choose Fixed Performance over Armatus, both companies are very good.
Armatus did a great job for us however they don't come cheap and they keep getting a percentage split of what ever amount of uplift that they help
you gain for the next 12 months from the day the uplift starts.
I am in the parts department more than the service department so I cannot recall the amount of labor rate increase that they helped us receive.
Fixed Ops Mgr
Posts: 189
Joined: Sat Feb 25, 2017 5:32 pm

Re: warranty labor rate increase question

Postby rorange1 » Tue May 04, 2021 1:13 pm

My firm were the pioneers for this over 20 years ago. If anyone would like help navigating this process, just let me know!
Rick Orange
Sales Director
Bellavia Blatt
Retail Warranty Re-imbursement Division
Posts: 1
Joined: Mon May 03, 2021 6:45 pm

Return to Service & Body Shop Managers

Who is online

Users browsing this forum: No registered users and 3 guests