back to the age old arguement of hours per r/o. Now I know that some of you are going to say that this number is irrevelent. maybe so, however, my question to you all is this number based on hours produced (cost of sales/avg tech wage) or hours sold? Is this number based on the number or hours costed per r/o or billed? I know that it can easily be manipulated if it is hours costed. I just want to know what the industry defination is. eg.
door rate= 110/hr
4 wheel alignment =$119.95
frt = 1.5
avg tech rate = 25/hr
we know that the elr will be $119.95/1.5=$79.95
but will the hrs per r/o be 1.5 or 1.09
thanks in advance