In my humble opinion, the following are a couple of very important issues that should be considered.
Cost is not the most important consideration when trying to gain the benefits of data archiving. Given the relationships that usually exist between DSP's and their customers it is critically important to look at how the acquisition and implementation of data archiving, and other specialty programs, further bind the dealer to the DSP. Long, non-cancellable terms, as well as proprietary data encoding methodology are the biggest risks that confront the dealer in this decision.
For instance, consider the technology used for data archiving, and then recognize that it is changing at blinding speed about every 12 - 18 months. You then have to question why you would sign up for a program that obligates your business for 72 or more months, with no committment from the DSP to keep your technology current.
The other important consideration relates to getting a written committement from your vendor to provide you with archived data translation, AT NO COST, if you want to change to another data archiving system. If your DSP is using a system that uses a proprietary encoding technique, you can not access your data through any other system, therefore you are absolutely tied to that DSP, or you would have to scrap all your data archiving work to consider starting with another system.
This is such an important topic, it probably warrants a lot more discussion.
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Chris Lange
Senior Consultant
Automotive Technology Associates, Inc.
clange@carstoresystems.com401.826.2885
[This message has been edited by clange (edited 02-13-2002).]