by TomD » Wed Feb 16, 2005 8:40 am
Dealerguy,
I used Labor matrix rates in the past. I found only pros(increased gross). The cons, like anything else you do in the service drive, the advisors have a hard time understanding or justifying the change in selling service, however once it impacts their commission in a postive way, its a no brainer. Send me your e-mail and I will forward the Excel files to you.
Tom