by NissanWill » Fri Jun 20, 2014 1:03 am
Heck,
All you have to do is go to 360, and find the thread where all sorts of PMs and SMs are talking about all the warranty work that is "subleted" out to rental companies alone to see how far this goes. One of the biggest we have going on in our area now is the OCS recalls, and they are allowing and sending out service tools for these places to do that work....their excuse? We would be overloaded if they brought their fleet out to us to get us to do the warranty work.
Its a joke most of the time. All this talk about retention, yet they can't and won't retain themselves and their employees. Makes me wonder where they really sit sometime.