Express Service / Quick Lube Pay Plans

[Shawn Sharp]

Anyone have any good Express service payplans they wish to share? Trying to motivate, and attract smiles and positive upbeat attitudes.

[bsilcox]

It is nice to see other people looking at Express Service not just Express Lube. I have had a very large express group in my shop for a year now and find that it has changed the entire dynamics of the service drive. The pay plan I have my guys and girls on is $6.00 per hour clock time with no overtime. Then I pay them 5% of their parts and labor sales and we have a spiff program going on most of the time. The members are earning anywhere from $9.00 to $14.00 per hour depending on how hard they work. I do not have to chase them or find them now to get the work done the more they do the more they make. Service pays the $6.00 per hour and the 5% on labor and the parts dept. pays the 5% on parts. The team members love it because they can control their earning power.

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Robert "Bob" L. Silcox

[dew23456]

I am interested in just how much Express Service do they do? I mean what kind of work are they allowed to do, trans flush, brake flush, etc. Secondly, do the other line techs complain that they do all the gravy work? I am very interested in this, but not sure if it could work here.

[bsilcox]

All the Express Techs are allowed to do any repairs the Team Leader feels they can complete with the time limit of 2 hours of work or under. The main shop guys love this process because we do not have to stop them to check out these quick items. Note: my regular line techs do clean a ticket all the way including LOF'S. This process has increased the overall shop productivity.